Privacy Policy

👋 Who Are We?

GiRLiT is a brand owned and marketed by Creative Cliks.

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📝 What Information Do We Collect?

Depending on how you interact with GiRLiT, we may collect:

• Your name
• Email address
• Phone number
• Billing and delivery address
• Order and purchase details
• Products, designs or variants you select
• Messages or information you send to our support team
• Images, artwork, text or other files you upload for custom or personalized products
• Device, browser and website usage information
• Cookies and similar technology data, where applicable

We only collect information that is reasonably needed to provide our products, services and website experience.

🛍️ Why Do We Need Your Information?

We may use your information to:

• Process and fulfil your orders
• Confirm payments and transactions
• Ship your order and provide delivery updates
• Contact you about your order or account
• Provide customer support
• Create and process custom or personalized products
• Improve our products, website and shopping experience
• Prevent fraud, abuse or suspicious activity
• Meet legal, accounting, tax or regulatory requirements
• Send offers, updates or marketing communications where permitted or where you have chosen to receive them

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🤝 Who Do We Share Your Information With?

We don't hand your details to random strangers. Pinky promise. 🤝

However, running an online store requires a few trusted services behind the scenes.

Your information may be shared with service providers that help us with:

• Website and e-commerce operations
• Payment processing
• Order processing and fulfilment
• Printing and production of products
• Shipping and courier delivery
• Customer support
• Email, WhatsApp or other customer communications
• Analytics, advertising and marketing
• Security and fraud prevention

We may also disclose information when required by law, a valid government or legal request, or when necessary to protect GiRLiT, our customers or others.

We do not sell your personal information as a standalone product for others to freely use.

🍪 Cookies & Website Tracking

Like most online stores, GiRLiT may use cookies and similar technologies.

These may help us:

• Keep the website working properly
• Remember your preferences or cart
• Understand how visitors use our website
• Measure advertising performance
• Show more relevant ads or offers, where applicable

You can usually manage or disable cookies through your browser settings. Just keep in mind that some parts of the website may not work exactly as expected if certain cookies are disabled.

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📱 Marketing, Emails & Messages

If you choose to subscribe, sign up or otherwise consent where required, we may send you:

• Product launches
• Offers and discounts
• Sale announcements
• Cart reminders
• Updates from GiRLiT

Not feeling the vibe anymore? That's okay 😭💔

You can unsubscribe from promotional emails using the unsubscribe option available in the message, or contact us to request that we stop sending promotional communications where applicable.

🎨 Custom Orders & Uploaded Files

If you upload an image, design, artwork, text or any other file to create a personalized product, we may use that content to process, produce and fulfil your order.

Please make sure you have the necessary rights or permission to use anything you upload.

We are not responsible for intellectual property issues arising from content submitted by a customer where the customer does not have the necessary rights or permissions to use that content.

We do not use your personal photos or uploaded content for promotional purposes without an appropriate basis or permission.

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🔐 How We Protect Your Information

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.

This may include technical, organisational and operational safeguards appropriate to the nature of the information and the services we provide.

That said, no website, internet connection or storage system can promise absolute security. So while we work to protect your information, no online system comes with a magical 100% force field 🛡️✨

🗂️ How Long Do We Keep Your Information?

We generally keep personal information only for as long as reasonably necessary for purposes such as:

• Processing and supporting your order
• Handling returns, exchanges or customer queries
• Maintaining business and transaction records
• Meeting tax, accounting or legal requirements
• Resolving disputes
• Preventing fraud or misuse

When information is no longer reasonably required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable legal or record-keeping requirements.

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🌍 Third-Party Services & Links

GiRLiT may use third-party platforms and services to operate our website, process payments, deliver orders, communicate with customers, analyse website activity or run advertising.

Our website may also contain links to third-party websites or platforms.

Those services operate under their own terms and privacy policies. We recommend checking their policies if you interact with them directly.

✈️ International Processing

Some of the technology and service providers we use may process or store information using systems located outside your state or country.

Where this happens, we will take reasonable steps to use service providers and arrangements appropriate for the services being provided and subject to applicable legal requirements.

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🙋 Your Privacy Choices & Rights

Depending on the applicable law and the nature of your relationship with us, you may be able to:

• Ask about the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain optional processing activities
• Request deletion or removal of information, subject to legal and legitimate business requirements
• Opt out of promotional communications
• Raise a privacy-related concern or grievance

If you want to make a privacy-related request, please contact us using the details below.

We may need to verify your identity before acting on certain requests to help protect your information.

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👶 Privacy of Children

GiRLiT is an online shopping platform and is not designed to knowingly collect personal information from children except where permitted and handled in accordance with applicable law.

If we become aware that personal information has been collected in a manner that does not comply with applicable requirements, we may take appropriate steps to review and address the situation.

⚖️ Indian Privacy & Data Protection

GiRLiT aims to handle personal information in accordance with applicable Indian laws and regulations relating to privacy, data protection, information technology and consumer transactions.

As India's data protection framework continues to evolve, including the phased implementation of the Digital Personal Data Protection Act and related rules, we may update our practices and this Privacy Policy when necessary.

🔄 Changes to This Privacy Policy

As GiRLiT grows, launches new products or introduces new features, this Privacy Policy may need a little makeover too ✨

We may update this policy from time to time. The latest version published on our website will apply from the date it becomes effective, unless otherwise stated.

We recommend checking this page occasionally if you want to stay updated.

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By using the GiRLiT website or placing an order with us, you acknowledge that you have read and understood this Privacy Policy.