At GiRLiT, we know the hardest part of shopping online is waiting for your order to arrive 😭📦
Most of our products are printed, prepared or customised after you place your order, and then packed with love before heading towards your doorstep.
Here’s everything you need to know about how your GiRLiT goodies travel from us to you ✨
🚚 Our Shipping Options
We currently offer the following delivery options across eligible locations in India:
📦 Standard Delivery
Estimated Delivery: 5 to 8 business days
Shipping: Free on eligible orders above ₹299
Perfect if you're happy to let your GiRLiT order take the scenic route 💌
⚡ Express Delivery
Estimated Delivery: 3 to 5 business days
Additional Charge: ₹60
Need your goodies a little sooner? Pick Express Shipping at checkout 🚀
🏙️ Bangalore, We See You!
For selected eligible locations in Bangalore, we offer Next-Day Delivery when Express Shipping is selected at checkout.
Next-Day Delivery availability depends on your delivery location, order timing, serviceability and courier availability.
If Next-Day Delivery is available for your order, the applicable option or estimated delivery timeline will be shown during checkout.
Not every Bangalore PIN code may be eligible, because sadly even delivery magic has serviceability limits 🪄📦
🛍️ When Will My Order Be Processed?
Once you place an order, it may go through one or more of these stages:
- Order confirmation
- Order verification
- Production or printing, where applicable
- Quality check
- Packing
- Dispatch
- Courier delivery
Because many GiRLiT products are print-on-demand or prepared specifically after you order, processing time may vary depending on the product, design and order volume.
The delivery timelines shown above are estimates and may include different stages of the fulfilment journey.
📅 What Counts as a Business Day?
Business days generally mean working days and usually exclude Sundays and applicable public holidays.
Orders placed during weekends, holidays or after applicable order cut-off times may be processed on the next working day.
📍 Where Do We Deliver?
GiRLiT currently delivers to serviceable locations in India.
Delivery availability depends on courier serviceability for your PIN code.
If your location is not serviceable, we may contact you regarding the available options or cancellation of the order.
📱 Tracking Your Order
Once your order is dispatched, you may receive tracking information through the contact details provided while placing your order.
Tracking updates may be shared through:
- SMS
- Other applicable order notification channels
Sometimes courier tracking takes a little time to wake up after dispatch 😴📦 So don't panic if the tracking status doesn't update instantly.
⏳ Delivery Delays
We always aim to get your order to you as quickly as possible. However, sometimes delays can happen because of things outside our control.
This may include:
- Courier or logistics delays
- High order volumes
- Weather conditions
- Public holidays
- Operational disruptions
- Remote or difficult-to-service locations
- Incorrect or incomplete delivery information
- Unexpected events beyond our reasonable control
Delivery timelines are estimates and should not be treated as guaranteed delivery dates unless specifically stated otherwise.
⚠️ Important Note About Express & Next-Day Delivery
Express Shipping and Next-Day Delivery mean that your order will be prioritised according to the available fulfilment and courier service.
However, delays caused by courier operations, weather, service disruptions, incorrect addresses or other unavoidable circumstances may still affect the final delivery date.
Where such delays are outside GiRLiT's reasonable control, an Express or Next-Day Delivery charge may not automatically qualify for a refund.
🏠 Please Check Your Delivery Details
Please make sure your delivery information is correct before placing your order.
This includes:
- Your full name
- Correct phone number
- Complete address
- Correct PIN code
- Landmark, apartment or building details where necessary
GiRLiT may not be responsible for delays, failed deliveries or returned shipments caused by incorrect or incomplete information provided during checkout.
✏️ Need to Change Your Address?
If you've entered the wrong delivery address, please contact us as soon as possible.
We'll try our best to help if your order has not yet entered processing or been dispatched.
Once an order has been handed over to the courier, changing the address may not always be possible.
🚪 Missed Delivery or Undelivered Order?
If you miss a delivery attempt, please stay in touch with the courier and make sure the order can be delivered during the next attempt, wherever available.
If your order is not delivered due to a genuine courier issue or unavoidable circumstance outside your control, please contact us with your order number.
We'll review what happened and help with the appropriate next step 💖
📦 My Order Went Back to GiRLiT. What Now?
If your order is returned to us, also known as an RTO (Return to Origin), what happens next depends on why the order came back.
😓 If It Was a Courier Issue
If the order was returned because of a genuine courier or operational issue beyond your reasonable control, we'll review the situation and help with re-dispatch where applicable.
🚫 If the Order Was Returned Due to Customer Reasons
This may include:
- Refusing the order
- Intentionally rejecting delivery
- Providing an incorrect address
- Repeatedly failing to accept delivery
- Being unavailable despite reasonable delivery attempts
- Requesting cancellation after the order has already been dispatched
Such orders may not be eligible for a refund.
Re-dispatch options and charges will be handled according to our Return, Exchange & Refund Policy.
💸 Partial COD Orders
If a Partial COD order is refused or returned due to customer-related reasons, the advance payment will not be eligible for a refund or store credit.
If you wish to receive the product again, a new order may need to be placed or the order may need to be converted to full prepaid, depending on the situation.
📦 Receiving Your Package
When your order arrives, please make sure someone is available to receive it.
For Partial COD orders, please keep the remaining COD amount ready as required for successful delivery.
If you notice any issue with the product after delivery, please refer to our Return, Exchange & Refund Policy.
For damaged, defective or wrong-product claims, a complete unboxing video may be required.
So please hit record before opening your GiRLiT package 🎥💖
🔄 Changes to Shipping Services
Shipping charges, delivery options, serviceable locations and estimated delivery timelines may change from time to time.
The options and charges displayed during checkout will generally apply to your order, subject to service availability and any exceptional circumstances.
💌 Need Help With Your Delivery?
If you have questions about your order, shipping or delivery, just send us your order number and we'll look into it.
📧 Email:
support@girlit.in
📱 WhatsApp:
+91 7026057301
📸 Instagram:
@girlit.official
We'll do our best to help your GiRLiT goodies find their way home 📦💖
By placing an order with GiRLiT, you agree to this Shipping & Delivery Policy along with our Terms & Conditions and Return, Exchange & Refund Policy.